Eligibility for Wholesale Account

You (“the retailer”) must have a physical shop, with or without an online website, or be an online-only seller with an established following to be eligible for a wholesale account and remain a reseller of our goods.

Selling on third-party marketplaces such as Etsy, eBay, or Amazon, or purchasing items for personal use, is strictly prohibited under our wholesale program unless expressly authorized in writing by Shtinegarden LLC.

All buyers are reviewed and vetted to ensure they are a suitable fit and to confirm that their business is legitimate. Shtinegarden LLC reserves the right to deny wholesale applications that may not be appropriate or to decline orders for any reason after approval, subject to applicable law.

Invoice

Shtinegarden LLC is happy to provide an invoice for wholesale purchases in USD. Please contact us to discuss your wholesale order and payment arrangements.

By making wholesale purchases from Shtinegarden LLC, retailers agree to comply with these policies.

Pricing

All pricing shown on our website is in U.S. dollars (USD).

Wholesale pricing is available only to qualified retailers who intend to resell the products through an approved website, physical store, or other approved sales channel.

Promotional or high-volume orders may not automatically qualify for wholesale pricing but may be eligible for a separate discount. Please contact us for more information.

Additional Discounts

Because wholesale pricing already includes a significant discount, wholesale orders generally do not qualify for additional discounts unless expressly offered as part of a promotion or mutually agreed upon for qualifying high-volume orders.

Orders where unauthorized discount codes are applied to wholesale purchases may be canceled or adjusted to the applicable wholesale price.

Payment Terms

All wholesale orders must be paid in full before shipment unless different payment terms have been expressly agreed upon in writing by Shtinegarden LLC.

Shipping

We ship eligible wholesale items from our warehouse in Texas, United States.

Any applicable import duties, customs charges, taxes, or other fees associated with an international shipment are the responsibility of the retailer unless otherwise agreed in writing.

FREE SHIPPING

Eligible wholesale customers may qualify for free shipping on products purchased through our website or wholesale program, subject to applicable order requirements and shipping destinations.

Fulfillment

Once payment has been received and the order has been approved, wholesale orders generally take 1–2 business days to fulfill unless otherwise communicated to the retailer.

Fulfillment times may vary depending on product availability, order volume, holidays, or other circumstances.

Selling in Bulk to B2B Accounts

We accept qualifying bulk orders from B2B accounts, retailers, and other approved wholesalers.

Bulk orders may be subject to minimum order quantities, availability requirements, or separately negotiated pricing.

Return Protocol

If you have placed a wholesale order through Shtinegarden LLC and need to request a return, please contact our customer support team before sending any products back.

Returns must follow our applicable return policy and any specific instructions provided by our team.

Damaged Items

All items are inspected and quality checked before shipment.

Please inspect your shipment immediately upon arrival. If an item arrives damaged or there is an issue with your order, contact us within 5 days of delivery and provide your order number and photographs or other relevant documentation.

We will review the issue and work with you to determine an appropriate resolution.

Customer Support

We are always here to help. If you have questions regarding wholesale accounts, orders, pricing, shipping, or returns, please contact us:

Shtinegarden LLC

📍 Address: 41 Wilkins Peak Dr, Rock Springs, WY 82901, USA

✆ Phone: +1 307-466-6344

✉ Email: support@shtinegarden.com

🌐 Website: shtinegarden.com