Where Do We Deliver?

Shtinegarden LLC ships orders across the United States.

Shipping Cost

Enjoy Free Standard Shipping on all eligible orders.

Delivery Details

  • Handling Time: 1 business day (Monday–Friday)
  • Transit Time: 1–3 business days (Monday–Friday)
  • Order Cut-off Time: 11:00 PM CST (UTC -6)

Orders placed after the daily cut-off time will be processed on the next business day.

Delivery times are estimates and may vary depending on the destination, carrier, weather conditions, holidays, or other circumstances outside our control.

Multiple Addresses

We do not support multiple shipping addresses within a single order. If you need items shipped to multiple destinations, please place separate orders for each shipping address.

Order Status & Tracking

Once your order has been shipped, you will receive an email containing your tracking number.

Please allow up to 48 hours for tracking information to become available or update in the carrier’s system.

If your order has not arrived within 20 days from the shipment date, please contact us at support@shtinegarden.com with your name and order number so we can assist you.

Returns & Exchanges

We accept eligible returns within 90 days of delivery, provided the item is unused and in its original condition.

If your item arrives damaged, please contact us at support@shtinegarden.com with your order number and a clear photo of the damaged item. We will review the situation and work to provide an appropriate resolution.

For complete information regarding returns and refunds, please review our Return Policy.

Customer Support

Our customer support team is available 24/7 to assist with questions and inquiries.

Shtinegarden LLC

📍 Address: 41 Wilkins Peak Dr, Rock Springs, WY 82901, USA

✆ Phone: +1 307-466-6344

✉ Email: support@shtinegarden.com

🌐 Website: shtinegarden.com